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Company Statement: COVID-19: Online Store is Operating

UPDATED 12/05/2020

Dear Parallel Imported Customers,

We at Parallel Imported are changing the way we operate for the foreseeable future, in line with the Ministry of Health guidelines to ensure the safety of staff, customers and the general public as we move down alert levels. As we move into Alert Level 2 on Thursday the 14th of May, our North Shore Mega Store will be operating under normal working hours, as per our website, whilst implementing all the recommended safety procedures. All deliveries will continue to be contactless.

Service of products will now resume in store and online.

Delays in delivery for online goods

Please note that we have been alerted to significant delays caused by an influx of orders into the courier/postal system. They assure us they are working very hard to continue to distribute the goods however there will be continued delays and we ask for your patience. Your orders will be leaving us daily, however we cannot guarantee any timeframes around delivery at this time. We will continue to keep you updated and recommend tracking your products using the tracking information that we email you once the item has been shipped.

Please get in touch if you have any concerns.

Kind regards

The Parallel Imported Team

What Our Customers Say

"Thank you for sending my perfume so quickly and so beautifully wrapped! It made it just in time for my Mum's birthday which I had left to the last minute. The customer service was fantastic and there was even a follow up email to ensure the product had arrived on time after I had mentioned the urgency. Thanks Parallel!"

Sharon - Christchurch