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Customer Service

If you can't find the help you are looking for, please do not hesitate to contact us on (09) 4767419 or onlinesales@parallelimported.co.nz

Please note: Our Online Team hours are Monday to Friday 9am to 5:30pm daily. Please email us at onlinesales@parallelimported.co.nz for order queries which will be dealt with first thing Monday morning.


Delivery & Returns

Product Support

Online Ordering



About Parallel Imported

What Our Customers Say

"Thank you for sending my perfume so quickly and so beautifully wrapped! It made it just in time for my Mum's birthday which I had left to the last minute. The customer service was fantastic and there was even a follow up email to ensure the product had arrived on time after I had mentioned the urgency. Thanks Parallel!"

Sharon - Christchurch