Lose noise, gain freedom
Get the most from your headphones everywhere with optimised noise cancellation and wireless freedom.
Smart Listening by Adaptive Sound Control automatically adjusts to whatever you do
Smart Listening by Adaptive Sound Control automatically detects your activity such as travelling, walking, and waiting then adjusts ambient sound settings to you. You can customise them to your preferences with the Sony I Headphones Connect APP.
Be in control of your listening
Hear what’s important with Ambient Sound Control, and adjust sound levels with the Equalizer.
Truly authentic sound
Hear music that stays true to the original recording with High-Resolution Audio. Optimised for High-Resolution Audio, S-Master HX™ reduces distortion and allows you to enjoy all the subtleties in your music.
The 9mm dynamic driver maintains drive force for deep bass and clear mids without dropping off like other drivers, while the airtight Balanced Armature driver provides natural high frequency sound for longer. Both drivers work together to keep sound response steady across the frequencies.
Restore all your compressed files
Digital Sound Enhancement Engine HX (DSEE HX™) upscales compressed digital music files, bringing them closer to the quality of High-Resolution Audio. By restoring the high-range sound lost in compression, DSEE HX™ produces your digital music files in rich, clear sound
Wireless streaming at its best
LDAC transmits approximately three times more data (at the maximum transfer rate of 990 kbps) than conventional BLUETOOTH® wireless audio, which allows you to enjoy High-Resolution Audio content in exceptional sound quality close to High Resolution Audio.
Manage your day, just by asking your assistant2. Enjoy entertainment, connect with friends, get information, listen to music and notifications, set reminders, and more!
|Device Type||Wireless Noise Cancelling In-Ear Headphones|
|Frequency Response||3 Hz - 40,000 Hz|
|Sensitivities||101dB/mW (when connecting via the headphone cable with the unit turned on),|
|97dB/mW (when connecting via the headphone cable with the unit turned off)|
|Plug||Gold-plated L-shaped Stereo Mini|
|Battery Charge Time||Approx. 3.5 hours,|
|This unit can be used for 70 minutes after 15 minutes charging.|
|Battery Life (Continuous)||Max. 10 hours (NC ON),|
|Max. 13 hours (NC OFF)|
|Included Accessories||Carrying Pouch|
|Plug Adaptor for In-flight Use|
|Dedicated headphone cable(approx. 1.0m, OFC strands, gold-plated stereo mini plug)|
Please allow us up to 3 working days to process all non-fragrance orders that are showing as in stock. If the order is urgent, please follow up the order with a free phone call to our online team 0800 20 20 91.
Fragrances ordered before 1:00pm will go out the same day intended for next day delivery nationwide*. T&C's apply.Please refer to our full Terms and Conditions page for full details around free overnight delivery.
Hot Deal orders: All ‘Hot Deal’ items (The product name is followed by (HD)) require 7 to 12 working days for delivery as these are back ordered items and subject to availability. If the product is not available it can take longer than 12 working days and you are eligible for a full refund thereafter, prior to this, a 10% charge will be applied to the refund as these products are ordered in specifically for you. You will receive weekly emails to update you on your purchase indicating the next expected delivery date. We may not be in touch straight away as we will only email you once we have updated information to share.
Back ordered products: These items will say 'Order Now' on our website and will not say 'In Stock' or have an "HD" in the title. These orders require 7 to 12 working days for delivery and are subject to availability. You may cancel at any time for a full refund. You will receive weekly emails to update you on the progress of your order. We may not be in touch straight away as we will only email you once we have updated information to share.
Please do contact us at [email protected] if you have any queries regarding your order.
* Please refer to delivery page for full information.
General Returns Please choose carefully as we are not obliged to refund or exchange due to a change of mind as per the Consumer Guarantees Act.
For Online Purchases: You can return an item for a full refund within 7 working days providing the item is in the same condition it was in when purchased i.e. Brand New. Once an item has been used* it cannot be returned for a refund. Items must be returned with all included accessories and packaging. You MUST have the original receipt for a refund, without this receipt we will not refund the item or accept it into service. If an item is faulty, it will fall under our Warranty Policy as described below and will not be eligible for a refund. We do not sell used items and will not accept any item with any indication that it was used. In such cases, the item will be returned to the purchaser.
Backorderd and Hot Deal Item Return Policy: All ‘Hot Deal’ orders are specifically ordered in on your behalf. If you choose to cancel the order after it has been placed and falls inside the stated 12 working day delivery time frame, you will be charged a cancellation fee of 10% of the order total or $20 whichever is greater. Hot Deal product names on our website end in (HD) to indicate this is a ‘Hot Deal’. We will get in touch at least once a week to update you on your order, if you do not wish to wait after 12 working days we will refund you the full amount. Normal back ordered items (These are products that are simply out of stock) do not incur a cancellation fee and can be cancelled at any time.
Please Note: All returns are subject to inspection by ourselves and/or our service department. Returned products must be in the same condition as received including all packaging and accessories, items must be completely unused. Faulty items will be covered under our Warranty Policy. Refunds will be performed using the same method as original payment. However, if paid by cash, we may need an EFTPOS card to refund to, as we may not have sufficient cash to perform the refund. Refunds will not be issued if it has been more than 7 days since the date of purchase.
Online orders and the 7 day return policy. The 7 day return period for online orders begins on the date of shipment and only includes working days as the online store is not open over weekends. For our full Returns Policy, please view here.
Final Sale Items Return Policy
Final Sale items cannot be returned for a refund, store credit or exchange. If you return a Final Sale item to us, it will be shipped back to you at your expense. Consumables such as batteries are also considered Final Sale and are therefore non-returnable. If there is an issue with a Final Sale item that you have received, please contact us here.
* Mobile Phones - A mobile phone is considered to be used if a SIM card has been inserted into the phone.
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