"I recently bought a pretty expensive Digital SLR camera from Parallel Imported Ltd. saving between $400 and $600 off the NZ street price.
Service was good, and the company offers a 12 month guarantee direct with them.Barely three weeks after purchase - I noticed there was a flaw in many of the images the otherwise excellent camera had produced. I found I had somewhere near 300 images with a red pixel somewhere near the middle. I took the camera back to the shop, where a very pleasant sales assistant called Dan, had a look, and ascetained the service manager would need to assess it.
At this point... I was very concerned that my decision to use a parallel importer was a big mistake... I had visions of the camera having to be sent too foreign parts unknown to be repaired.... and all this when I needed the camera the following weekend. How wrong I was. The Service Centre staff - particularly a girl called Lei - were as friendly as could be - and were genuinely concerned for my problem. Not once was it ever suggested that either I didnt know what I was talking about - or that maybe there was a user error. Still the service manager had to assess it. And he wasnt there - though Lei did take notice when I said it would be good if it couold be sorted by the weekend. Friday rolled around, and Lei went out of her way to get the camera looked at - eventually getting me a complete replacement camera body, lens, battery and memory card that day. Full marks and as many compliments as possible to the staff of Parallel Imported -- they certainly know how to foster repat trade. I do not believe I could have had better service anywhere else."
Mr. Steve Hennerley
" Last year we bought Panasonic Digital Camera for our business from Parallel Imported.
All I can say is - Thank you guys for the unbeatable price and the excellent service!
We did a lot of shopping around. The camera we were looking for was a new model, and was not even available in most of the other shops, not to mention that the price for the previous model in Dick Smith was higher than what Parallel Imported were asking for the new model!
Parallel Imported are actually updating their prices on a weekly basis, so you can always get a good deal, and offer full guarantees on their products, and offer finance options... What more could you wish for? Now, whatever we need, we go to them first. We have bought about 4-5 items from them so far and we always receive the best service and price."
"I bought a small digital camera for my daughter. I was impressed that I was able to test and feel so many models before buy. I asked hundreds of questions but these guys really know their products. Great service! Thank you Parallel Imported! "