Arrival of the fittest.
We refined the details of comfort, creating a new class of in-ear headphones with a customisable fit that forms an exceptional seal for Active Noise Cancellation. You’ll feel your music, not your headphones.
These internally tapered tips conform to your ear shape, keeping AirPods Pro secure.
And with vents helping to equalise pressure, you feel like there’s nothing in your ears.
AirPods Pro are the only in-ear headphones with Active Noise Cancellation that continuously adapts to the geometry of your ear and the fit of the ear tips — blocking out the world so you can focus on what you’re listening to.
An outward-facing microphone detects external sound. AirPods Pro then counter it with equal anti-noise, cancelling the external sound before you hear it.
An inward-facing microphone listens inside your ear for unwanted sound, which is also eliminated with anti-noise.
Noise cancellation is adjusted 200 times per second for truly immersive sound, so you’re fully tuned in to your music, podcasts and calls.
Want to hear what’s happening around you? Just press and hold the force sensor on the stem to jump between Active Noise Cancellation and Transparency mode — which lets outside sound in, and allows things to sound and feel natural when you’re talking to people nearby.
A chip with serious chops.
Tech-packed yet compact, AirPods Pro are built around our System in Package design — featuring the H1 chip, which powers everything from sound to Siri.
The Apple-designed H1 chip employs 10 audio cores, creating incredibly low audio processing latency that enables real-time noise cancellation.
The System in Package design is meticulously arranged, with the placement of each component based on the form of the human
ear — maximising comfort, fit and stability.
Use the force sensor to easily control music and calls, and switch between Active Noise Cancellation and Transparency mode.
Charge wirelessly. Use tirelessly.
of listening time with multiple additional charges in the case
of listening time on one charge
of listening time with only 5 minutes of charging
Simplicity from start to Siri.
Just like AirPods, AirPods Pro connect magically to your iPhone or Apple Watch. A simple “Hey Siri” summons your favourite personal assistant. Control your music, calls, volume, directions and more — without lifting a finger.
|Dual beam-forming microphones, dual optical sensors, accelerometer|
|Current firmware||2C54 (December 2019)|
|0.86 x 0.94 x 1.22 in|
|(21.8 x 24 x 30.9 mm)|
|1.78 x 0.85 x 2.39 in|
|(45.2 x 21.7 x 60.6 mm)|
|0.19 ounces (5.4 g)|
|1.61 ounces (45.6 g)|
Please allow us up to 3 working days to process all non-fragrance orders that are showing as in stock. If the order is urgent, please follow up the order with a free phone call to our online team 0800 20 20 91.
Fragrances ordered before 1:00pm will go out the same day intended for next day delivery nationwide*. T&C's apply.Please refer to our full Terms and Conditions page for full details around free overnight delivery.
Hot Deal orders: All ‘Hot Deal’ items (The product name is followed by (HD)) require 7 to 12 working days for delivery as these are back ordered items and subject to availability. If the product is not available it can take longer than 12 working days and you are eligible for a full refund thereafter, prior to this, a 10% charge will be applied to the refund as these products are ordered in specifically for you. You will receive weekly emails to update you on your purchase indicating the next expected delivery date. We may not be in touch straight away as we will only email you once we have updated information to share.
Back ordered products: These items will say 'Order Now' on our website and will not say 'In Stock' or have an "HD" in the title. These orders require 7 to 12 working days for delivery and are subject to availability. You may cancel at any time for a full refund. You will receive weekly emails to update you on the progress of your order. We may not be in touch straight away as we will only email you once we have updated information to share.
Please do contact us at [email protected] if you have any queries regarding your order.
* Please refer to delivery page for full information.
General Returns Please choose carefully as we are not obliged to refund or exchange due to a change of mind as per the Consumer Guarantees Act.
For Online Purchases: You can return an item for a full refund within 7 working days providing the item is in the same condition it was in when purchased i.e. Brand New. Once an item has been used* it cannot be returned for a refund. Items must be returned with all included accessories and packaging. You MUST have the original receipt for a refund, without this receipt we will not refund the item or accept it into service. If an item is faulty, it will fall under our Warranty Policy as described below and will not be eligible for a refund. We do not sell used items and will not accept any item with any indication that it was used. In such cases, the item will be returned to the purchaser.
Backorderd and Hot Deal Item Return Policy: All ‘Hot Deal’ orders are specifically ordered in on your behalf. If you choose to cancel the order after it has been placed and falls inside the stated 12 working day delivery time frame, you will be charged a cancellation fee of 10% of the order total or $20 whichever is greater. Hot Deal product names on our website end in (HD) to indicate this is a ‘Hot Deal’. We will get in touch at least once a week to update you on your order, if you do not wish to wait after 12 working days we will refund you the full amount. Normal back ordered items (These are products that are simply out of stock) do not incur a cancellation fee and can be cancelled at any time.
Please Note: All returns are subject to inspection by ourselves and/or our service department. Returned products must be in the same condition as received including all packaging and accessories, items must be completely unused. Faulty items will be covered under our Warranty Policy. Refunds will be performed using the same method as original payment. However, if paid by cash, we may need an EFTPOS card to refund to, as we may not have sufficient cash to perform the refund. Refunds will not be issued if it has been more than 7 days since the date of purchase.
Online orders and the 7 day return policy. The 7 day return period for online orders begins on the date of shipment and only includes working days as the online store is not open over weekends. For our full Returns Policy, please view here.
Final Sale Items Return Policy
Final Sale items cannot be returned for a refund, store credit or exchange. If you return a Final Sale item to us, it will be shipped back to you at your expense. Consumables such as batteries are also considered Final Sale and are therefore non-returnable. If there is an issue with a Final Sale item that you have received, please contact us here.
* Mobile Phones - A mobile phone is considered to be used if a SIM card has been inserted into the phone.
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